Senior Administrator – Process Consulting, ServiceNow
A Senior Administrator is sought to support process consulting initiatives within the ServiceNow platform, based in Chennai, Tamil Nadu. The role combines platform administration expertise with a focus on business process improvement.
About the role
This position is open for an experienced Senior Administrator specialising in Process Consulting on the ServiceNow platform. The successful candidate will be responsible for administering and optimising ServiceNow environments while actively contributing to process consulting engagements for internal or client-facing projects.
The role requires a strong understanding of ServiceNow modules and configuration, combined with the ability to analyse, document, and improve business processes. The administrator will work closely with cross-functional teams to translate process requirements into effective platform solutions.
- Administer and maintain the ServiceNow platform, ensuring stability and performance
- Engage in process consulting activities to identify gaps and recommend improvements
- Collaborate with stakeholders to gather requirements and implement ServiceNow-based solutions
- Support upgrades, patches, and ongoing platform enhancements
This is a Chennai-based opportunity suited to a professional who brings both technical ServiceNow administration skills and a consultative mindset focused on delivering measurable process outcomes.