Senior Administrator – Process Consulting, ServiceNow
A Senior Administrator is sought to support Process Consulting initiatives on the ServiceNow platform, based in Chennai, Tamil Nadu. The role involves administering and optimising ServiceNow environments to drive efficient business processes.
About the role
The employer is looking for an experienced Senior Administrator to join its Process Consulting practice with a focus on the ServiceNow platform. This position is based in Chennai, Tamil Nadu and is suited to a professional with a strong background in ServiceNow administration and process improvement.
In this role, the selected candidate will be responsible for administering, configuring, and maintaining ServiceNow instances to support consulting engagements. The work involves collaborating with process and technology teams to ensure the platform aligns with organisational and client requirements.
- Administer and configure the ServiceNow platform across relevant modules
- Support process consulting activities by translating business requirements into platform solutions
- Maintain system health, perform upgrades, and manage user access and workflows
- Work closely with stakeholders to identify process gaps and recommend improvements
Candidates with demonstrated expertise in ServiceNow administration and a background in process consulting are encouraged to apply. This is an opportunity to contribute to meaningful digital transformation initiatives within a professional consulting environment.