Renewal Calling Executive – No Sales, No Targets
A Renewal Calling Executive role focused purely on policy renewal follow-ups with existing customers — no sales targets or new business acquisition involved.
About the role
This position is dedicated to renewal calling for existing policyholders. The role involves reaching out to customers whose insurance policies are due for renewal, reminding them of upcoming dates, and guiding them through the renewal process — with no sales targets and no new business responsibilities.
The ideal candidate will be comfortable communicating over the phone, possess good interpersonal skills, and be able to handle customer queries related to policy renewals in a calm and professional manner.
- Conduct outbound calls to existing customers regarding policy renewals
- Provide accurate information about renewal procedures and timelines
- Maintain records of customer interactions and follow-ups
- Coordinate with internal teams to resolve customer concerns promptly
This is a suitable opportunity for candidates seeking a stable, customer-service-oriented role in the insurance sector without the pressure of meeting sales quotas or acquisition targets.