Renewal Calling Executive – No Sales, No Targets
Join a leading health insurance company in a customer-focused renewal calling role. This position involves no sales pressure and no targets, making it ideal for strong communicators.
About the role
The employer is looking for a Renewal Calling Executive to join their team in Mumbai, Maharashtra. This is a purely service-oriented role focused on reaching out to existing policyholders regarding their policy renewals — with no sales responsibilities and no targets.
The primary responsibility in this role is to make outbound calls to customers to remind and assist them with renewing their existing insurance policies. The focus is entirely on customer engagement and retention rather than new business acquisition.
- Conduct outbound renewal reminder calls to existing policyholders
- Address customer queries related to policy renewal processes
- Maintain accurate records of calls and customer interactions
- Coordinate with internal teams to ensure smooth renewal processing
This opportunity is well suited to candidates who have good communication skills and prefer a structured, pressure-free work environment. Prior experience in a calling or customer service role within the insurance or financial services sector would be an advantage.