Renewal Calling Executive – No Sales, No Targets
A customer service-focused renewal calling role with no sales pressure and no targets. The position involves contacting existing policyholders to assist with policy renewals.
About the role
The employer is looking for a Renewal Calling Executive to join their team in Mumbai, Maharashtra. This is a purely service-oriented role with no sales responsibilities and no targets, making it an excellent opportunity for candidates who prefer a structured, customer-focused work environment.
The primary responsibility of this role is to reach out to existing customers via phone to remind and assist them with renewing their insurance policies. The role does not involve selling new products or meeting revenue targets.
- Conduct outbound calls to existing policyholders regarding policy renewals
- Provide accurate information and assistance to customers through the renewal process
- Maintain records of customer interactions and follow-ups
- Ensure a positive customer experience throughout all communications
This position is well-suited to candidates with good communication skills and a customer-first attitude who are looking for a stable, pressure-free calling role within the insurance sector.