Renewal Calling Executive – No Sales
This role focuses exclusively on renewal follow-up calls for existing insurance policyholders — no sales or new business acquisition is involved. The position is based in Mumbai, Maharashtra.
About the role
The employer is looking for a Renewal Calling Executive to manage outbound communication with existing policyholders regarding the renewal of their insurance policies. This is strictly a renewal reminder and follow-up role — candidates will not be required to sell new products or meet sales targets.
The primary responsibility is to contact existing customers proactively, remind them of upcoming policy renewals, address basic queries, and assist in ensuring timely policy continuations. Strong communication skills and a customer-friendly approach are essential for success in this position.
- Outbound calling to existing policyholders for renewal reminders
- No new sales or business development responsibilities
- Handling basic customer queries related to policy renewals
- Maintaining accurate records of follow-up calls and customer responses
This opportunity is well suited to candidates with prior experience in customer service, tele-calling, or insurance renewals who prefer a structured, non-sales environment. The role is based in Mumbai, Maharashtra.