Product Support Manager – Google Pay India
Google is hiring a Product Support Manager for Google Pay India, based in Hyderabad, Telangana. This role focuses on managing and improving product support operations for one of India's leading digital payments platforms.
About the role
The employer is seeking a Product Support Manager to join the Google Pay India team in Hyderabad, Telangana. This position sits at the intersection of product and customer experience, with a focus on ensuring users and partners receive effective, timely support across the platform.
The selected candidate will be responsible for overseeing support workflows, identifying recurring product issues, and collaborating with cross-functional teams to drive resolution and continuous improvement. A strong understanding of digital payments and the ability to translate user feedback into actionable product insights will be key to success in this role.
- Role: Product Support Manager
- Product: Google Pay India
- Location: Hyderabad, Telangana, India
This is an opportunity to work within a globally recognised technology organisation on a product that serves millions of users across India. Candidates with a background in product support, operations, or payments are encouraged to apply.