Product Support Manager – Google Pay India
Google is hiring a Product Support Manager for Google Pay India, based in Hyderabad, Telangana. This role focuses on managing and improving product support operations for one of India's leading digital payments platforms.
About the role
The employer is seeking a Product Support Manager to join the Google Pay India team in Hyderabad, Telangana. This position sits at the intersection of product and customer experience, with a focus on ensuring users and partners receive effective, timely support across the platform.
In this role, the selected candidate will be responsible for overseeing support processes, identifying recurring product issues, and collaborating with cross-functional teams to drive resolution and continuous improvement. A strong understanding of digital payments and the ability to translate user feedback into actionable product insights will be key to success.
- Location: Hyderabad, Telangana, India
- Product: Google Pay India
- Function: Product Support Management
Candidates with a background in product support, operations, or customer experience within the fintech or technology sector are encouraged to apply. This is an opportunity to contribute meaningfully to a widely used payments product serving millions of users across India.