Product Support Consultant – Ads Billing
Google is hiring a Product Support Consultant specialising in Ads Billing at its Hyderabad, Telangana office. This role focuses on delivering expert support for Google's advertising billing products and solutions.
About the role
This is an opportunity to join Google's support organisation as a Product Support Consultant – Ads Billing, based in Hyderabad, Telangana. The role sits within a team dedicated to resolving billing-related queries and issues tied to Google's advertising products.
The successful candidate will be expected to provide high-quality, consultative support to advertisers and internal stakeholders, troubleshooting Ads Billing concerns and ensuring a smooth customer experience. A strong understanding of digital advertising billing processes and the ability to communicate clearly with clients are central to this position.
Candidates should be comfortable working in a fast-paced, customer-facing environment and capable of managing multiple support cases simultaneously. Collaboration with cross-functional teams to escalate and resolve complex billing issues will also form a key part of the day-to-day responsibilities.
- Role: Product Support Consultant – Ads Billing
- Function: Advertising product support with a focus on billing
- Work Mode: Based in Hyderabad, Telangana, India