Post Sales Executive
A Post Sales Executive role based in Mangalore, Karnataka, focused on supporting customers and managing post-sale processes to ensure client satisfaction.
About the role
The employer is looking for a motivated Post Sales Executive to join their team in Mangalore, Karnataka. This role is centered on managing customer relationships and activities that follow the completion of a sale.
The successful candidate will be responsible for ensuring a smooth post-sales experience for clients, addressing queries, coordinating with internal teams, and maintaining strong customer relationships to support retention and satisfaction.
- Handle post-sale customer interactions and follow-ups
- Coordinate with relevant departments to resolve client concerns
- Maintain accurate records of customer communications and transactions
- Work towards ensuring high levels of client satisfaction
Candidates with a background in sales support, customer service, or a related field are encouraged to apply. Strong communication skills and a customer-first approach are essential for success in this position.