Operations Manager – IN Fresh
Amazon is hiring an Operations Manager for its IN Fresh vertical in the Greater Kolkata Area. This role involves overseeing day-to-day operations and driving efficiency within the fresh category supply chain.
About the role
Amazon is seeking an experienced Operations Manager to join its IN Fresh team based in the Greater Kolkata Area. This position sits within Amazon's fresh grocery and perishables vertical, playing a key role in managing end-to-end operational processes.
The Operations Manager will be responsible for leading on-ground teams, ensuring smooth fulfilment workflows, and maintaining high standards of quality and efficiency across the facility. The role demands strong analytical thinking and the ability to make data-driven decisions under time pressure.
- Oversee daily operations within the IN Fresh fulfilment or delivery network
- Lead, mentor, and manage frontline operations teams
- Monitor key performance indicators and implement process improvements
- Coordinate with cross-functional stakeholders to resolve operational bottlenecks
- Ensure compliance with safety, quality, and operational standards
This is an opportunity to be part of Amazon's rapidly growing fresh commerce business in India, contributing directly to customer experience and operational excellence in a fast-paced environment.