Non-Voice Customer Support Executive
The employer is hiring a Non-Voice Customer Support Executive based in Kolkata, West Bengal. This role involves handling customer interactions through written channels rather than phone-based communication.
About the role
The employer is looking for a Non-Voice Customer Support Executive to join their team in Kolkata, West Bengal. This position is suited to candidates who are comfortable managing customer queries and concerns through non-verbal communication channels such as chat or email.
The selected candidate will be responsible for delivering timely and accurate responses to customer inquiries, ensuring a high standard of service quality across all written interactions. Strong written communication skills and attention to detail are essential for success in this role.
- Role Type: Non-Voice Customer Support
- Mode of Communication: Written channels (chat/email)
- Location: Kolkata, West Bengal, India
Candidates with a customer-service-oriented mindset and the ability to handle queries efficiently in a fast-paced environment are encouraged to apply.