Non-Voice Customer Support Executive
The employer is hiring a Non-Voice Customer Support Executive based in Kolkata, West Bengal. This role involves handling customer interactions through written channels rather than voice-based communication.
About the role
The employer is seeking a Non-Voice Customer Support Executive to join their team in Kolkata, West Bengal. This position is suited for candidates who excel at written communication and are looking to build a career in customer support operations.
In this role, the selected candidate will be responsible for addressing customer queries and concerns through non-voice channels such as email, chat, or other written mediums. The focus will be on delivering timely, accurate, and professional responses to ensure a high standard of customer satisfaction.
This is an opportunity to work with a globally recognised organisation and gain exposure to professional customer service processes in a structured environment.