Non-Voice Customer Support Executive
The employer is hiring a Non-Voice Customer Support Executive based in Kolkata, West Bengal. This role involves handling customer queries through written channels rather than phone-based communication.
About the role
The employer is seeking a Non-Voice Customer Support Executive to join their team in Kolkata, West Bengal. This position is suited to candidates who excel at written communication and are comfortable resolving customer concerns through non-telephonic channels such as chat or email.
The selected candidate will be responsible for addressing customer queries, providing accurate information, and ensuring a high standard of service quality through written interactions. Attention to detail and a customer-first approach are essential for success in this role.
Key requirements for this role include:
- Strong written communication skills in English
- Ability to handle customer queries efficiently through non-voice channels
- A customer-oriented mindset with good problem-solving abilities
- Willingness to work from the Kolkata, West Bengal location
This is an opportunity to build a career in customer support with a well-established organisation. Interested candidates who meet the above criteria are encouraged to apply.