Non-Voice Customer Support Executive

The employer is looking for a Non-Voice Customer Support Executive to join their team in Kolkata, West Bengal. This position is suited to candidates who are comfortable managing customer queries and concerns through non-verbal channels such as chat, email, or other written mediums.

The role requires strong written communication skills and the ability to resolve customer issues efficiently and professionally. Candidates should be detail-oriented and capable of maintaining a high standard of service quality across all interactions.

• Handle customer queries via non-voice channels such as email or live chat
• Provide timely and accurate responses to customer concerns
• Maintain records of customer interactions and follow up as required
• Adhere to service quality standards and internal guidelines

This is an opportunity to build a career in customer support with a globally recognised organisation. Interested candidates based in or willing to work in Kolkata are encouraged to apply.