Non-Voice Customer Support Executive

The employer is looking for a Non-Voice Customer Support Executive to join their team in Kolkata, West Bengal. This position is suited for candidates who are comfortable managing customer queries and concerns through non-voice channels such as chat, email, or back-office processing.

The role requires strong written communication skills and the ability to resolve customer issues efficiently while maintaining a high standard of service quality. Candidates should be detail-oriented and capable of working in a fast-paced support environment.

• Handle customer interactions through non-voice channels (chat, email, or similar)
• Resolve queries accurately and within defined timelines
• Maintain records and follow standard operating procedures
• Collaborate with internal teams to ensure customer satisfaction

This is an opportunity to build a career in customer support with a globally recognised organisation. Interested candidates based in or willing to work in Kolkata are encouraged to apply.