Non-Voice Customer Support Executive

The employer is looking for a Non-Voice Customer Support Executive to join their team in Kolkata, West Bengal. This position is suited for candidates who are comfortable managing customer queries and concerns through non-voice channels such as chat or email.

The role requires strong written communication skills and the ability to resolve customer issues efficiently and professionally. Candidates should be detail-oriented and capable of maintaining high standards of customer satisfaction in a fast-paced environment.

• Handle customer interactions via non-voice channels (chat/email)
• Resolve queries and concerns in a timely and accurate manner
• Maintain quality and professionalism in all written communications
• Work collaboratively within a customer support team

This is an opportunity to build a career in customer support with a well-established organisation. Interested candidates based in or willing to relocate to Kolkata are encouraged to apply.