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Non-Voice Customer Support Executive

Posted 1mo ago
IndiaOnsite Full-time Any experience Competitive

The employer is hiring a Non-Voice Customer Support Executive based in Kolkata, West Bengal. This role focuses on delivering written customer support across digital or back-office channels.

About the role

The employer is looking for a Non-Voice Customer Support Executive to join its team in Kolkata, West Bengal. This position is suited to candidates who are comfortable handling customer interactions through written channels rather than phone-based communication.

The role involves addressing customer queries, resolving issues, and ensuring a high standard of service quality through non-voice mediums such as chat, email, or back-office processing.

  • Location: Kolkata, West Bengal
  • Role type: Non-Voice Customer Support
  • Mode of engagement: Written/digital customer interaction channels

Candidates with strong written communication skills and a customer-focused approach are encouraged to apply for this opportunity.