Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team at a leading logistics and aviation cargo organization based in India. In this pivotal role, you will be responsible for driving end-to-end recruitment strategies specifically tailored to cargo operations functions, including warehouse management, freight handling, ground support, and supply chain operations across multiple locations nationwide.

The ideal candidate will bring deep domain knowledge of the cargo and logistics industry, enabling them to engage meaningfully with hiring managers, understand technical role requirements, and attract top-tier talent in a highly competitive market. You will serve as a strategic partner to business leaders, ensuring that workforce planning aligns with operational growth targets and organizational objectives.

This role demands a proactive professional who thrives in a fast-paced, high-volume hiring environment. You will leverage data-driven insights, modern sourcing technologies, and strong industry networks to build a robust talent pipeline that supports the company's cargo operations expansion plans across Tier 1 and Tier 2 cities in India.

Key Responsibilities

• Lead full-cycle recruitment for cargo operations roles including Cargo Supervisors, Freight Coordinators, Warehouse Managers, Ground Handling Staff, and Logistics Analysts across pan-India locations.
• Partner with cargo operations leadership and HR Business Partners to develop accurate job profiles, workforce plans, and headcount forecasts aligned with business growth.
• Design and implement targeted sourcing strategies using job portals (Naukri, LinkedIn, Indeed), employee referral programs, campus hiring, and industry-specific talent communities.
• Manage vendor relationships with recruitment agencies and staffing partners specializing in aviation, freight, and logistics sectors to supplement internal hiring capacity.
• Track, analyze, and report key recruitment metrics including Time-to-Fill, Cost-per-Hire, Offer Acceptance Rate, and Quality of Hire to senior HR leadership on a monthly basis.
• Ensure a seamless and professional candidate experience from initial outreach through onboarding, reinforcing the company's employer brand in the cargo and logistics talent market.
• Drive diversity hiring initiatives and ensure compliance with all applicable Indian labor laws, EEO guidelines, and internal HR policies throughout the recruitment process.
• Collaborate with the Learning & Development team to identify skill gaps in cargo operations and support proactive talent pipeline development through apprenticeship and trainee programs.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; MBA in HR preferred.
• Minimum 6–9 years of talent acquisition experience, with at least 3 years focused on cargo, aviation, logistics, or supply chain industry hiring in India.
• Demonstrated expertise in bulk and specialized hiring for blue-collar and mid-management cargo operations profiles.
• Proficiency in Applicant Tracking Systems (ATS) such as Workday, SAP SuccessFactors, or Taleo, along with advanced MS Excel reporting skills.
• Strong stakeholder management, negotiation, and communication skills with the ability to influence hiring decisions at senior levels.
• Willingness to travel across India for campus drives, job fairs, and multi-location hiring events as required.

Benefits

• Competitive CTC with performance-linked annual bonus and structured salary review cycles.
• Comprehensive health insurance coverage for self and immediate family, including cashless hospitalization across a wide hospital network.
• Opportunities for professional development through certifications, HR conferences, and leadership development programs.
• Employee travel concessions and cargo freight benefits applicable across partner airline and logistics networks.
• Flexible working arrangements and a collaborative, inclusive workplace culture that values innovation and continuous improvement.