Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. This is a strategic and hands-on role responsible for leading end-to-end recruitment activities specifically aligned to our cargo operations business vertical. The ideal candidate will bring deep expertise in hiring for logistics, supply chain, freight forwarding, and air or ground cargo functions, while partnering closely with business leaders to build high-performing teams. You will play a pivotal role in shaping our talent pipeline, strengthening our employer brand within the cargo and logistics sector, and delivering a world-class candidate experience.

Key Responsibilities

• Lead and manage the full-cycle recruitment process for cargo operations roles including warehouse management, freight coordination, ground handling, customs compliance, and logistics planning across multiple locations in India.
• Partner with senior business stakeholders and hiring managers to understand workforce requirements, define job profiles, and develop targeted sourcing strategies that align with organizational growth objectives.
• Build and maintain a robust talent pipeline through proactive sourcing via job portals, LinkedIn, employee referrals, campus partnerships, and industry-specific networks within the cargo and logistics ecosystem.
• Drive recruitment metrics and analytics, tracking key performance indicators such as time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to continuously optimize hiring outcomes.
• Develop and implement employer branding initiatives tailored to the cargo operations talent market, including participation in industry events, job fairs, and digital campaigns to position the organization as an employer of choice.
• Manage and mentor a small team of talent acquisition specialists, providing guidance, performance feedback, and professional development support to ensure team effectiveness.
• Ensure full compliance with recruitment policies, labor laws, and equal opportunity employment standards throughout all hiring processes.
• Collaborate with HR Business Partners and compensation teams to design competitive offers and facilitate smooth onboarding transitions for new hires in cargo operations functions.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; MBA or postgraduate qualification in HR is preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity and demonstrable exposure to hiring within cargo, logistics, aviation, or supply chain industries.
• Proven ability to manage high-volume and niche hiring simultaneously across multiple geographies within India, with strong stakeholder management skills.
• Proficiency in Applicant Tracking Systems (ATS), HR Information Systems (HRIS), and modern sourcing tools including LinkedIn Recruiter and Boolean search techniques.
• Strong analytical mindset with the ability to interpret recruitment data and present actionable insights to senior leadership.
• Excellent interpersonal, communication, and negotiation skills with a candidate-first approach and a commitment to delivering exceptional hiring experiences.
• Willingness to travel domestically as required to support hiring drives, campus events, and business meetings across key cargo hubs.

Benefits

• Competitive Compensation: Attractive salary package with performance-linked incentives and annual merit reviews benchmarked to industry standards.
• Career Growth: Clear pathways for professional advancement within a fast-growing organization operating across national and international cargo networks.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, along with wellness programs and employee assistance initiatives.
• Learning and Development: Access to leadership development programs, HR certifications, and industry conferences to support continuous professional growth.
• Work-Life Balance: Flexible working arrangements and a collaborative, inclusive workplace culture that values employee well-being and engagement.