Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and results-driven Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this strategic role, you will be responsible for leading end-to-end recruitment activities specifically aligned to our cargo and logistics operations vertical. You will partner closely with business leaders to attract, assess, and onboard top-tier talent across warehouse management, freight operations, supply chain, and ground handling functions. This is an exciting opportunity for a seasoned recruitment professional who thrives in a fast-paced, operationally intensive environment and understands the unique talent landscape of the cargo and aviation logistics industry.

Key Responsibilities

• Lead the full-cycle recruitment process for all cargo operations roles, including sourcing, screening, interviewing, offer negotiation, and onboarding coordination across multiple locations in India.
• Develop and execute targeted talent acquisition strategies to meet the workforce demands of cargo operations, ensuring timely closure of critical and high-volume positions.
• Build and maintain a robust pipeline of qualified candidates through job portals, employee referrals, campus partnerships, industry networks, and social media platforms.
• Collaborate with departmental heads, operations managers, and HR business partners to understand hiring requirements, define job profiles, and align recruitment timelines with business objectives.
• Track and analyze key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and source effectiveness to drive continuous improvement in the hiring process.
• Manage relationships with external recruitment agencies, staffing vendors, and job platforms, ensuring adherence to service level agreements and quality benchmarks.
• Champion employer branding initiatives specific to the cargo and logistics sector, representing the organization at industry events, career fairs, and aviation logistics forums.
• Ensure all hiring activities comply with applicable labor laws, internal HR policies, and diversity and inclusion commitments of the organization.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; MBA or postgraduate qualification in HR is strongly preferred.
• Experience: Minimum 6–9 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity within the logistics, cargo, aviation, or supply chain industry.
• Demonstrated expertise in hiring for specialized operational roles such as cargo supervisors, freight coordinators, ground handling staff, warehouse managers, and customs clearance professionals.
• Strong proficiency in Applicant Tracking Systems (ATS), HRMS platforms, and digital sourcing tools including LinkedIn Recruiter and Naukri.
• Excellent stakeholder management skills with the ability to influence and communicate effectively across all levels of the organization.
• Deep understanding of the Indian talent market within the logistics and cargo sector, including regional hiring trends and compensation benchmarking.
• Ability to manage multiple requisitions simultaneously while maintaining a high standard of candidate experience and operational efficiency.

Benefits

• Competitive Compensation: Industry-leading salary package with performance-linked incentives and annual merit reviews.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, including hospitalization and preventive care benefits.
• Career Growth: Structured learning and development programs, leadership training, and clear pathways for career advancement within a growing organization.
• Work Flexibility: Hybrid work model with a collaborative and inclusive workplace culture that values work-life balance.
• Industry Exposure: Unique opportunity to work at the intersection of HR and the high-growth cargo and aviation logistics sector, building expertise in a specialized and in-demand talent domain.