Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking an experienced and driven Manager – Talent Acquisition (Cargo Operations) to join our dynamic Human Resources team in India. In this strategic leadership role, you will be responsible for building and executing end-to-end recruitment strategies specifically tailored to the cargo and logistics operations vertical. You will partner closely with business leaders, operations heads, and HR business partners to attract, assess, and onboard top-tier talent across warehouse management, freight forwarding, supply chain, and ground handling functions. This is an exciting opportunity for a recruitment professional who thrives in a fast-paced, high-volume environment and possesses a deep understanding of the cargo and aviation logistics industry landscape in India.

Key Responsibilities

• Design and implement comprehensive talent acquisition strategies aligned with the operational and business growth objectives of the cargo division across multiple locations in India.
• Manage the full recruitment lifecycle for cargo operations roles, including sourcing, screening, interviewing, offer negotiation, and onboarding, ensuring a seamless and positive candidate experience.
• Build and maintain a strong talent pipeline for critical and hard-to-fill positions such as cargo supervisors, ground handling agents, freight coordinators, and operations managers.
• Partner with senior stakeholders and department heads to understand workforce planning needs and translate them into actionable hiring plans with defined timelines and milestones.
• Leverage multiple sourcing channels including job portals, social media platforms, employee referral programs, campus recruitment drives, and industry networking events to attract qualified candidates.
• Track, analyze, and present key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to senior leadership on a regular basis.
• Lead, mentor, and develop a team of talent acquisition specialists, fostering a culture of accountability, continuous improvement, and excellence in service delivery.
• Ensure full compliance with company policies, labor laws, and regulatory requirements throughout the hiring process, maintaining accurate documentation and audit-ready records.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; an MBA or postgraduate qualification in HR is strongly preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity within the cargo, logistics, aviation, or supply chain industry.
• Proven expertise in high-volume recruitment for blue-collar and white-collar roles within cargo operations, warehousing, or freight forwarding environments.
• Strong proficiency in Applicant Tracking Systems (ATS), HRMS platforms, and sourcing tools such as LinkedIn Recruiter, Naukri, and Indeed.
• Exceptional interpersonal, communication, and stakeholder management skills with the ability to influence and collaborate at all organizational levels.
• Demonstrated ability to manage multiple priorities simultaneously, meet aggressive hiring deadlines, and deliver results in a dynamic, evolving business environment.
• Solid understanding of Indian labor laws, employment regulations, and best practices in talent acquisition and workforce planning.

Benefits

• Competitive Compensation: Attractive salary package with performance-linked incentives and annual appraisal cycles benchmarked to industry standards.
• Career Development: Access to structured learning programs, leadership development initiatives, and opportunities for cross-functional growth within a global organization.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, along with employee assistance and wellness programs.
• Work Flexibility: Hybrid work arrangements and a supportive work culture that values work-life balance and employee well-being.
• Industry Exposure: Opportunity to work with a market-leading cargo operations brand, gaining exposure to large-scale logistics networks and international best practices.