Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and results-driven Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this pivotal role, you will lead end-to-end recruitment strategies specifically tailored to our growing cargo and logistics operations vertical. You will partner closely with senior business leaders to attract, assess, and onboard top-tier talent across warehouse management, freight forwarding, supply chain, and ground handling functions. This is an exciting opportunity for a seasoned recruitment professional who thrives in a fast-paced, operationally intensive environment and possesses a deep understanding of the cargo and logistics talent landscape in India.

Key Responsibilities

• Design and execute comprehensive talent acquisition strategies aligned with the business objectives of cargo and ground operations, ensuring timely fulfillment of critical roles at all levels.
• Partner with department heads and hiring managers to understand workforce requirements, develop accurate job profiles, and establish realistic hiring timelines.
• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, offer negotiation, and pre-boarding coordination for operational and leadership positions.
• Build and maintain a robust talent pipeline through proactive sourcing channels, including job portals, LinkedIn, campus partnerships, employee referrals, and industry networking events.
• Track, analyze, and report key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and source effectiveness to continuously improve hiring outcomes.
• Lead and mentor a team of recruiters and talent acquisition specialists, fostering a culture of accountability, collaboration, and continuous learning.
• Develop and strengthen the employer brand within the cargo and logistics sector by representing the organization at industry forums, job fairs, and university recruitment drives.
• Ensure full compliance with labor laws, internal hiring policies, and diversity and inclusion standards throughout the recruitment process.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; MBA or postgraduate qualification in HR is strongly preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity, preferably within the aviation, cargo, logistics, or supply chain industry.
• Demonstrated expertise in high-volume and specialized recruitment for operational roles such as cargo handlers, freight coordinators, ramp supervisors, and supply chain managers.
• Strong proficiency in Applicant Tracking Systems (ATS), HRIS platforms, and sourcing tools including LinkedIn Recruiter and Naukri.
• Excellent stakeholder management, communication, and negotiation skills with the ability to influence hiring decisions at senior levels.
• Proven ability to manage multiple open requisitions simultaneously while maintaining quality and adherence to hiring timelines in a dynamic, deadline-driven environment.
• Sound knowledge of Indian labor regulations, employment legislation, and best practices in ethical and inclusive hiring.

Benefits

• Competitive Compensation: Attractive salary package with performance-linked incentives and annual merit reviews benchmarked against industry standards.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, including access to wellness programs and employee assistance services.
• Career Development: Structured learning and development programs, leadership training, and clear pathways for career progression within a global organization.
• Work Flexibility: Hybrid work arrangements and flexible scheduling options designed to support a healthy work-life balance.
• Employee Perks: Travel benefits, provident fund contributions, gratuity, and exclusive discounts through our employee benefits platform.