Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this strategic leadership role, you will be responsible for driving end-to-end recruitment across our cargo operations vertical, ensuring we attract, engage, and onboard top-tier talent to support our growing logistics and freight business. You will partner closely with senior stakeholders, operational leaders, and HR business partners to build a high-performing workforce that meets both current demands and future organizational goals. This is an exciting opportunity for a recruitment professional who thrives in a fast-paced, operationally intensive environment and has a passion for building teams that move the world forward.

Key Responsibilities

• Lead and manage the full-cycle recruitment process for all cargo operations roles, including ground handling, freight forwarding, warehouse management, logistics coordination, and supply chain functions across multiple locations in India.
• Develop and execute proactive talent acquisition strategies aligned with business growth plans, workforce planning initiatives, and operational headcount requirements.
• Build and maintain a robust talent pipeline through diverse sourcing channels including job portals, social media platforms, employee referrals, campus recruitment drives, and industry networking events.
• Collaborate with hiring managers and department heads to define role requirements, create compelling job descriptions, and establish structured interview and selection frameworks.
• Track, analyze, and report on key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to continuously improve hiring outcomes.
• Manage relationships with external recruitment agencies, staffing vendors, and professional bodies to supplement internal hiring capabilities during peak demand periods.
• Champion employer branding initiatives within the cargo and logistics industry to position the organization as an employer of choice across targeted talent communities.
• Ensure full compliance with company policies, labor regulations, and equal opportunity employment standards throughout the recruitment lifecycle.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; an MBA or postgraduate qualification in HR is strongly preferred.
• Experience: Minimum 6–9 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity within the logistics, cargo, aviation, or supply chain industry.
• Demonstrated expertise in bulk hiring, lateral hiring, and leadership-level recruitment for operationally intensive roles across pan-India geographies.
• Strong knowledge of applicant tracking systems (ATS), HR information systems, and digital sourcing tools such as LinkedIn Recruiter, Naukri, and Indeed.
• Excellent stakeholder management, communication, and negotiation skills with the ability to influence hiring decisions at senior levels.
• Proven ability to manage multiple open positions simultaneously while maintaining high standards of candidate experience and process efficiency.
• Familiarity with labor laws, statutory compliance requirements, and best practices in diversity and inclusion hiring within the Indian employment landscape.

Benefits

• Competitive Compensation: Attractive fixed salary package complemented by performance-linked incentives and annual merit-based increments.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, including hospitalization, dental, and vision benefits.
• Career Growth: Structured learning and development programs, leadership training, and clear pathways for advancement within the HR and operations ecosystem.
• Work Flexibility: Hybrid work arrangements and flexible scheduling options designed to support a healthy work-life balance.
• Employee Perks: Provident fund contributions, gratuity benefits, paid leave entitlements, and exclusive employee discount programs across partner organizations.