Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this strategic leadership role, you will be responsible for driving end-to-end recruitment for our cargo operations vertical, ensuring we attract, identify, and onboard top-tier talent across logistics, freight, warehousing, and supply chain functions. You will partner closely with business leaders to understand workforce needs and build scalable hiring frameworks that support our rapid organizational growth. This is an exciting opportunity for a seasoned recruitment professional who thrives in a fast-paced, operationally intensive environment and is passionate about building high-performing teams.

Key Responsibilities

• Lead and manage the full-cycle talent acquisition process for cargo operations roles, including sourcing, screening, interviewing, offer management, and onboarding across multiple locations in India.
• Partner with senior stakeholders and business heads within cargo and logistics operations to forecast hiring needs, develop workforce plans, and align recruitment strategies with organizational objectives.
• Build and maintain a robust talent pipeline for critical and niche roles such as cargo handlers, freight coordinators, warehouse supervisors, ground operations managers, and supply chain specialists.
• Design and implement innovative sourcing strategies leveraging job portals, social media platforms, employee referrals, campus recruitment drives, and industry networking events.
• Track, analyze, and report key recruitment metrics including time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to continuously improve hiring efficiency and effectiveness.
• Ensure a superior candidate experience throughout the recruitment lifecycle by maintaining clear communication, timely feedback, and a structured interview process.
• Manage and mentor a team of talent acquisition specialists, providing guidance, setting performance goals, and fostering a collaborative and results-driven team culture.
• Ensure compliance with all applicable labor laws, company policies, and diversity and inclusion hiring practices throughout the recruitment process.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; MBA or postgraduate qualification in HR is preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity, preferably within the aviation, logistics, cargo, or supply chain industry.
• Demonstrated expertise in hiring for operational and technical roles within cargo, freight, or warehousing environments across pan-India locations.
• Strong proficiency in Applicant Tracking Systems (ATS), HRIS platforms, and digital sourcing tools including LinkedIn Recruiter and Naukri.
• Excellent stakeholder management, negotiation, and communication skills with the ability to influence senior leadership and drive consensus.
• Proven ability to manage high-volume recruitment demands while maintaining quality and meeting tight deadlines in a dynamic business environment.
• Strong analytical mindset with the ability to interpret recruitment data and translate insights into actionable hiring strategies.

Benefits

• Competitive Compensation: Attractive salary package with performance-linked incentives and annual bonuses aligned with industry benchmarks.
• Health and Wellness: Comprehensive medical insurance coverage for employees and their dependents, including hospitalization and preventive care benefits.
• Career Development: Access to structured learning programs, leadership development initiatives, and opportunities for cross-functional growth within a globally connected organization.
• Work-Life Balance: Flexible working arrangements, generous leave policies, and an inclusive workplace culture that values employee well-being.
• Industry Exposure: Opportunity to work with a leading name in the cargo and logistics sector, gaining unparalleled exposure to large-scale operations and strategic HR initiatives.