Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this strategic leadership role, you will be responsible for driving end-to-end recruitment initiatives specifically tailored to our cargo and logistics operations division. You will partner closely with senior business leaders to build a high-performing workforce capable of supporting our rapidly expanding cargo network. The ideal candidate brings deep domain knowledge of the aviation or logistics industry, a strong understanding of operational hiring complexities, and a proven ability to attract top-tier talent in a competitive market. This is an exciting opportunity to shape the talent landscape of a critical business vertical and make a measurable impact on organizational growth.

Key Responsibilities

• Lead and manage the full-cycle talent acquisition process for all cargo operations roles, including ground handling staff, warehouse supervisors, freight coordinators, and senior operational leadership positions.
• Develop and execute targeted recruitment strategies aligned with business growth plans, workforce forecasts, and operational demands of the cargo division.
• Build and maintain strong partnerships with hiring managers and department heads to understand role requirements, define candidate profiles, and ensure timely closure of open positions.
• Establish and manage relationships with external recruitment agencies, job portals, industry associations, and campus placement cells to build a robust talent pipeline.
• Drive employer branding initiatives within the cargo and logistics talent community to position the organization as an employer of choice in the sector.
• Track, analyze, and report key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to senior HR leadership.
• Ensure full compliance with labor laws, equal opportunity hiring practices, and internal HR policies throughout the recruitment lifecycle.
• Mentor and guide a team of talent acquisition specialists, fostering a culture of accountability, continuous improvement, and candidate-centric hiring practices.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial capacity within the aviation, cargo, logistics, or supply chain industry.
• Demonstrated expertise in hiring for blue-collar, gray-collar, and mid-to-senior-level operational roles in a high-volume, fast-paced environment.
• Proficiency in using Applicant Tracking Systems (ATS), HRIS platforms, and digital sourcing tools including LinkedIn Recruiter and job aggregators.
• Strong stakeholder management skills with the ability to influence and collaborate effectively across multiple business functions and geographies.
• Excellent analytical and data-driven decision-making abilities, with experience preparing recruitment dashboards and workforce planning reports.
• Thorough knowledge of Indian labor regulations, employment legislation, and best practices in diversity and inclusion hiring.

Benefits

• Competitive Compensation: Attractive salary package with performance-linked incentives and annual appraisal cycles benchmarked to industry standards.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, along with access to employee wellness programs.
• Professional Growth: Structured learning and development programs, leadership training, and opportunities for cross-functional exposure within a global organization.
• Work Flexibility: Hybrid work arrangements and flexible scheduling options designed to support a healthy work-life balance.
• Travel Privileges: Concessional travel benefits and industry-specific perks reflective of our position in the aviation and cargo sector.