Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and results-driven Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this strategic role, you will be responsible for leading end-to-end recruitment efforts specifically aligned to our cargo and logistics operations vertical. You will partner closely with business leaders to attract, assess, and onboard top-tier talent that drives operational excellence across our cargo network. This is an exciting opportunity for a seasoned recruitment professional who thrives in a fast-paced, high-volume environment and possesses a deep understanding of the aviation, freight, or logistics industry.

Key Responsibilities

• Lead the full-cycle talent acquisition process for cargo operations roles, including sourcing, screening, interviewing, offer negotiation, and onboarding coordination across multiple locations in India.
• Develop and execute targeted recruitment strategies to fulfill hiring requirements for operational, supervisory, and managerial positions within cargo and freight handling functions.
• Build and maintain a robust talent pipeline through proactive sourcing methods including job portals, LinkedIn, employee referrals, campus partnerships, and industry networking events.
• Collaborate with department heads, operations managers, and HR business partners to understand workforce planning needs and translate them into effective hiring plans.
• Manage relationships with external recruitment agencies, staffing vendors, and third-party partners to supplement internal hiring capacity during peak demand periods.
• Track and analyze key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to continuously improve recruitment effectiveness.
• Ensure a positive and professional candidate experience throughout the hiring process, upholding the organization's employer brand in the logistics and cargo sector.
• Stay current with industry trends, compensation benchmarks, and talent market insights specific to cargo operations to provide data-driven hiring recommendations to leadership.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; an MBA or postgraduate qualification in HR is preferred.
• Minimum 6–9 years of progressive experience in talent acquisition, with at least 3 years focused on hiring for logistics, cargo, aviation, supply chain, or freight operations roles.
• Demonstrated expertise in high-volume recruitment and the ability to manage multiple open positions simultaneously across geographically dispersed locations.
• Proficiency in Applicant Tracking Systems (ATS), HRIS platforms, and sourcing tools such as LinkedIn Recruiter, Naukri, and Indeed.
• Strong stakeholder management skills with the ability to influence and advise senior business leaders on talent strategy and market intelligence.
• Excellent communication, negotiation, and interpersonal skills with a candidate-centric approach to recruitment.
• Willingness to travel to various operational sites across India as required to support hiring drives and recruitment events.

Benefits

• Competitive compensation package with performance-linked incentives and annual salary reviews benchmarked to industry standards.
• Comprehensive health and wellness benefits including medical insurance coverage for self and family, along with employee assistance programs.
• Opportunities for professional development and career growth through structured learning programs, certifications, and internal mobility within a global organization.
• Flexible work arrangements including hybrid work options designed to support a healthy work-life balance for our employees.
• A collaborative and inclusive work culture that values diversity, innovation, and employee well-being at every level of the organization.