Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this strategic leadership role, you will be responsible for driving end-to-end recruitment for our rapidly growing cargo operations vertical, ensuring we attract, engage, and onboard top-tier talent across logistics, supply chain, freight, and ground handling functions. You will partner closely with senior business leaders to build a robust talent pipeline that supports our operational excellence and long-term growth objectives. This is an exciting opportunity for a seasoned recruitment professional who thrives in a fast-paced, high-volume environment and possesses a deep understanding of the cargo and logistics industry landscape.

Key Responsibilities

• Lead Full-Cycle Recruitment: Manage end-to-end hiring processes for cargo operations roles including warehouse managers, freight coordinators, ground handling supervisors, customs compliance officers, and logistics analysts across multiple locations in India.
• Talent Strategy Development: Design and implement proactive talent acquisition strategies aligned with business growth plans, workforce planning needs, and operational expansion targets within the cargo division.
• Stakeholder Management: Collaborate closely with department heads, operations directors, and senior leadership to understand hiring requirements, define role specifications, and deliver timely recruitment outcomes.
• Employer Branding: Champion employer branding initiatives specific to the cargo and logistics sector, including participation in industry job fairs, campus drives, and digital recruitment campaigns to position the organization as an employer of choice.
• Team Leadership: Mentor, guide, and manage a team of talent acquisition specialists and recruiters, setting clear performance goals, monitoring KPIs, and fostering a culture of continuous improvement and accountability.
• Data-Driven Reporting: Track and analyze recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and source effectiveness to provide actionable insights and regular reporting to HR leadership.
• Vendor and Agency Management: Manage relationships with external recruitment agencies, job portals, and staffing partners to supplement internal hiring capabilities during peak operational periods.
• Compliance and Process Excellence: Ensure all recruitment activities adhere to labor laws, company policies, and diversity and inclusion standards while continuously improving hiring processes for greater efficiency and candidate experience.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; MBA or postgraduate qualification in HR is strongly preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial role, preferably within aviation, cargo, logistics, supply chain, or freight forwarding industries.
• Industry Knowledge: Strong understanding of cargo operations, logistics functions, and the talent market dynamics specific to the Indian aviation and freight sector.
• Technical Proficiency: Hands-on experience with Applicant Tracking Systems (ATS), HRIS platforms, and digital sourcing tools including LinkedIn Recruiter and Naukri.
• Leadership Skills: Proven ability to lead and develop high-performing recruitment teams in a target-driven, fast-paced environment.
• Communication: Exceptional interpersonal, negotiation, and stakeholder management skills with the ability to influence at all organizational levels.
• Mobility: Willingness to travel across India for hiring drives, campus engagements, and multi-location recruitment initiatives as required.

Benefits

• Competitive Compensation: Attractive salary package with performance-linked bonuses and annual increments benchmarked to industry standards.
• Career Growth: Structured career development pathways, leadership training programs, and opportunities for cross-functional advancement within a growing organization.
• Health and Wellness: Comprehensive medical insurance coverage for employees and dependents, along with employee wellness initiatives and mental health support programs.
• Work Flexibility: Hybrid work arrangements and flexible scheduling options designed to promote a healthy work-life balance.
• Industry Exposure: Unique opportunity to work at the forefront of India's booming cargo and aviation sector, collaborating with industry leaders and shaping the future workforce of a critical national industry.