Manager Talent Acquisition (Cargo Ops)

About the Role

We are seeking a dynamic and experienced Manager – Talent Acquisition (Cargo Operations) to join our Human Resources team in India. In this pivotal role, you will lead end-to-end recruitment strategies specifically tailored to our cargo and logistics operations division. You will partner closely with senior stakeholders, operations heads, and business leaders to attract, assess, and onboard top-tier talent across warehouse management, freight forwarding, supply chain, and ground handling functions. This is an exciting opportunity for a recruitment professional who thrives in a fast-paced, operationally driven environment and is passionate about building high-performing teams that keep cargo moving seamlessly across the country.

Key Responsibilities

• Design and execute comprehensive talent acquisition strategies aligned with the cargo operations business roadmap, ensuring timely fulfillment of critical and bulk hiring mandates across multiple locations in India.
• Collaborate with department heads and hiring managers to understand workforce requirements, define job profiles, and establish competency frameworks specific to cargo and logistics roles.
• Manage the full recruitment lifecycle, including job posting, sourcing, screening, interviewing, offer negotiation, and pre-boarding coordination for mid-level to senior positions.
• Build and maintain a robust talent pipeline through proactive sourcing channels including job portals, social media platforms, employee referrals, campus partnerships, and industry networking events.
• Lead and mentor a team of talent acquisition specialists, setting clear performance goals, monitoring hiring metrics, and fostering a culture of continuous improvement within the recruitment function.
• Track and analyze key recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rates, and quality of hire to deliver data-driven insights and recommendations to senior leadership.
• Drive employer branding initiatives in partnership with the marketing and communications team to position the organization as an employer of choice within the cargo and logistics sector.
• Ensure full compliance with company hiring policies, labor regulations, and diversity and inclusion objectives throughout the recruitment process.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field; an MBA or postgraduate qualification in HR is strongly preferred.
• Experience: Minimum 7–10 years of progressive talent acquisition experience, with at least 3 years in a managerial role within the logistics, cargo, aviation, or supply chain industry.
• Demonstrated expertise in hiring for operational and technical roles such as cargo handlers, freight coordinators, warehouse supervisors, and supply chain analysts.
• Proficiency in Applicant Tracking Systems (ATS) and HR technology platforms, along with strong command of sourcing tools such as LinkedIn Recruiter and Naukri.
• Excellent stakeholder management, communication, and interpersonal skills with the ability to influence hiring decisions at senior levels.
• Strong analytical mindset with the ability to interpret recruitment data and translate findings into actionable workforce planning strategies.
• Willingness to travel across India as required to support multi-location hiring drives and operational staffing needs.

Benefits

• Competitive Compensation: An attractive salary package benchmarked against industry standards, complemented by a performance-linked annual bonus.
• Health and Wellness: Comprehensive medical insurance coverage for employees and their immediate family members, including access to leading healthcare networks across India.
• Career Development: Structured learning and development programs, leadership training, and clear pathways for career progression within a growing global organization.
• Work Flexibility: Hybrid work arrangements and flexible scheduling options designed to support a healthy work-life balance.
• Employee Perks: Privileged travel benefits, staff discounts on cargo services, and access to an employee assistance program offering financial and mental wellness support.