Lead - Claims
The employer is seeking an experienced Lead for its Claims function based in Thane, Maharashtra. This role involves overseeing claims operations and driving process excellence within a leading financial services organisation.
About the role
The employer is looking for a motivated and detail-oriented professional to join its Claims team in Thane, Maharashtra. The selected candidate will take ownership of claims processing activities, ensuring accuracy, compliance, and timely resolution across all cases handled by the team.
In this leadership capacity, the incumbent will be responsible for guiding team members, monitoring performance metrics, and implementing improvements to streamline claims workflows. Strong analytical ability and a thorough understanding of claims management practices are essential for success in this role.
Key Responsibilities:
- Lead and manage end-to-end claims processing operations
- Ensure adherence to regulatory guidelines and internal policies
- Monitor team performance and provide coaching to drive efficiency
- Identify process gaps and implement corrective measures
- Coordinate with cross-functional teams to resolve complex claims
Candidates with relevant experience in claims management within the financial services or insurance sector are encouraged to apply. This is an opportunity to contribute to a high-impact function within a reputed organisation.