Junior Customer Support Executive
The employer is looking for a Junior Customer Support Executive based in Trivandrum, Kerala, to handle customer queries and provide prompt, effective support.
About the role
The employer is seeking a motivated and customer-focused individual to join their team as a Junior Customer Support Executive in Trivandrum, Kerala. This is an entry-level opportunity suited to candidates who are enthusiastic about delivering excellent customer experiences.
In this role, the selected candidate will be responsible for addressing customer inquiries, resolving issues in a timely manner, and maintaining a high standard of service communication across relevant channels.
- Respond to customer queries promptly and professionally
- Identify and escalate issues as required
- Maintain accurate records of customer interactions
- Collaborate with internal teams to ensure customer satisfaction
This position is based in Trivandrum, Kerala, and offers a chance to build a strong foundation in customer support within a professional work environment.