International Voice Process Executive
Join a dynamic international voice process team handling inbound and outbound calls for global clients. This role is based in Bengaluru, Karnataka.
About the role
The employer is looking for motivated individuals to join its International Voice Process team in Bengaluru, Karnataka. This is a customer-facing role that involves interacting with international clients over voice channels, requiring clear communication and a professional demeanor.
Candidates will be responsible for managing calls efficiently, addressing customer queries, and delivering a high standard of service to global customers. The ability to communicate fluently in English and handle international time zones is essential for this position.
- Handle inbound and/or outbound international voice calls
- Communicate effectively with global customers in English
- Resolve customer queries in a timely and professional manner
- Work in alignment with international shift timings
This opportunity is well-suited for candidates with prior experience in international BPO or voice process roles who are looking to grow within a professional environment in Bengaluru.