International Voice Process Executive
Join a dynamic international voice process team in Bengaluru, handling customer interactions for a global audience. This role is ideal for strong communicators seeking a career in international BPO operations.
About the role
The employer is hiring for an International Voice Process role based in Bengaluru, Karnataka. This position involves engaging with international customers over voice calls, providing support, resolving queries, and ensuring a high standard of customer experience.
Candidates should possess excellent verbal communication skills in English, a customer-first attitude, and the ability to handle calls professionally across different time zones. Prior experience in an international voice process or BPO environment will be an advantage.
- Handle inbound and/or outbound international voice calls
- Deliver prompt and accurate responses to customer queries
- Maintain call quality and adhere to process guidelines
- Collaborate with team members to meet performance targets
This opportunity is suited for individuals who thrive in a fast-paced, target-driven environment and are looking to build or advance a career in international customer service.