International Voice Process Executive
Join a dynamic international voice process team handling inbound and outbound customer interactions. This role is based in Bengaluru, Karnataka, and involves engaging with global customers over the phone.
About the role
This position is part of an International Voice Process team, focused on delivering high-quality customer support and communication to clients and customers across global markets. The role requires clear verbal communication and a professional approach to handling queries, concerns, and information requests over the phone.
The ideal candidate will be comfortable working in a fast-paced environment, managing multiple customer interactions, and maintaining a consistent standard of service. Strong spoken English skills and the ability to handle international callers with patience and clarity are essential for success in this role.
- Handle inbound and/or outbound calls for international clients
- Communicate effectively in English with global customers
- Resolve queries and provide accurate information in a timely manner
- Maintain call quality and adhere to process guidelines
This is an excellent opportunity for candidates looking to build or advance a career in international customer service and voice-based support processes in Bengaluru.