International Voice Process Executive
Join a dynamic international voice process team handling inbound and outbound customer interactions. This role is based in Bengaluru, Karnataka, and involves engaging with global customers over the phone.
About the role
The employer is looking for motivated individuals to join its International Voice Process team in Bengaluru, Karnataka. This is a customer-facing role that requires clear verbal communication and the ability to engage professionally with an international clientele.
Selected candidates will be responsible for handling voice-based interactions with customers across global markets, ensuring queries are addressed promptly and accurately. The role demands a strong command of English and a customer-first mindset.
- Handle inbound and/or outbound international voice calls
- Communicate effectively with customers in English
- Resolve customer queries and provide appropriate solutions
- Maintain professionalism and service quality standards
This position is well-suited for candidates with prior experience in international BPO or voice process roles, as well as freshers who possess strong communication skills and a willingness to work in a global customer service environment.