Head of Support
The employer is seeking an experienced Head of Support based in Bhopal, Madhya Pradesh, to lead and oversee the customer support function.
About the role
The employer is looking for a driven and experienced professional to take on the role of Head of Support at their Bhopal, Madhya Pradesh office. This is a leadership position focused on managing and elevating the support function within the organisation.
The successful candidate will be responsible for overseeing day-to-day support operations, building and mentoring a high-performing team, and ensuring that customer or client issues are resolved efficiently and effectively.
This role suits a candidate with a strong background in support management, excellent communication skills, and a proven ability to implement processes that improve service quality and team performance.