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Global Customer Support Executive
Posted 1mo ago
IndiaOnsite Full-time Any experience Competitive
This role involves delivering customer support to a global clientele, handling queries and resolving issues efficiently. The position is based in Bengaluru, Karnataka, India.
About the role
The Global Customer Support Executive is responsible for providing high-quality assistance to customers across international markets. The role requires clear communication and a commitment to resolving customer concerns in a timely and professional manner.
Key responsibilities associated with this position typically include:
- Handling inbound and outbound customer interactions across voice, chat, or email channels
- Addressing customer queries, complaints, and escalations effectively
- Maintaining accurate records of customer interactions and follow-ups
- Collaborating with internal teams to ensure prompt issue resolution
Candidates should possess strong verbal and written communication skills along with the ability to work in a dynamic, fast-paced environment. Prior experience in a customer-facing or BPO role would be an advantage.