Freight Broker

About the Role

We are seeking a driven and experienced Freight Broker to join our growing logistics team in India. In this role, you will serve as the critical link between shippers who need to transport goods and carriers who provide transportation services. You will be responsible for negotiating competitive freight rates, building strong client relationships, and ensuring the seamless movement of cargo across domestic and international routes. The ideal candidate possesses a deep understanding of the Indian logistics landscape, strong negotiation skills, and a proven ability to manage multiple shipments simultaneously in a fast-paced environment.

Key Responsibilities

• Identify, prospect, and onboard new shipper and carrier accounts to expand the company's freight network across India and international trade lanes.
• Negotiate freight rates and contractual terms with carriers to secure cost-effective and reliable transportation solutions for clients.
• Coordinate end-to-end shipment logistics including booking, documentation, tracking, and timely delivery confirmation for road, rail, air, and sea freight.
• Build and maintain strong long-term relationships with existing clients by providing consistent communication, proactive updates, and superior customer service.
• Monitor shipment status in real time and resolve any delays, discrepancies, or operational issues promptly to minimize disruption to client supply chains.
• Prepare and present freight quotes, rate comparisons, and customized logistics proposals tailored to individual client requirements.
• Maintain accurate and up-to-date records of all transactions, contracts, carrier agreements, and shipment documentation using transportation management systems (TMS).
• Stay informed about market trends, fuel surcharges, regulatory changes, and industry developments to provide clients with relevant and timely advice.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Minimum of 2–4 years of experience in freight brokerage, freight forwarding, or a similar logistics sales role within the Indian market.
• Strong knowledge of domestic freight corridors, major Indian ports, customs regulations, and multimodal transportation networks.
• Excellent negotiation, communication, and interpersonal skills with the ability to build trust with both shippers and carriers effectively.
• Proficiency in using Transportation Management Systems (TMS), CRM platforms, and Microsoft Office Suite for daily operations and reporting.
• Demonstrated ability to work independently, manage a high-volume workload, and meet sales targets in a target-driven environment.
• Fluency in English and Hindi is required; knowledge of additional regional languages is considered a strong advantage.

Benefits

• Competitive base salary with a performance-based incentive structure and attractive commission opportunities tied to business growth.
• Comprehensive health insurance coverage for employees and immediate family members, including medical, dental, and vision benefits.
• Structured onboarding program and continuous professional development opportunities, including access to industry certifications and logistics training.
• Flexible working arrangements with hybrid work options available, promoting a healthy work-life balance for all team members.
• Opportunity to grow within a rapidly expanding organization with clear career progression pathways into senior brokerage, operations, or management roles.