Executive – CRM

The employer is hiring a CRM Executive to join their team in Mumbai, Maharashtra. This role is focused on managing and strengthening customer relationships, ensuring a high standard of client communication and satisfaction across all touchpoints.

The selected candidate will be responsible for supporting day-to-day CRM activities, maintaining accurate customer data, and contributing to strategies that improve customer retention and engagement.

Key responsibilities may include:

• Managing customer interactions and maintaining CRM records
• Coordinating with internal teams to resolve client queries and concerns
• Tracking customer feedback and supporting relationship-building initiatives
• Preparing reports and insights based on CRM data

This is an opportunity for a motivated professional with a background in customer relationship management to grow within a well-established organisation. Candidates with relevant experience and strong communication skills are encouraged to apply.