Executive – CRM

The employer is hiring an Executive – CRM based in Mumbai, Maharashtra. This position sits within the customer relationship management function and offers the opportunity to work with a well-established organisation operating at scale.

The selected candidate will be responsible for managing and nurturing customer relationships, ensuring a high standard of client engagement and satisfaction. The role demands strong communication skills and a proactive approach to resolving customer concerns and maintaining long-term relationships.

Key responsibilities may include:

• Managing end-to-end customer relationship processes
• Coordinating with internal teams to address client requirements
• Maintaining accurate records of customer interactions and follow-ups
• Supporting CRM initiatives to improve customer retention and satisfaction

Candidates with relevant experience in CRM or client-facing roles are encouraged to apply. This is a strong opportunity for professionals looking to grow within a structured and reputed work environment in Mumbai.