Executive – CRM
The employer is seeking an Executive – CRM to join their team in Mumbai, Maharashtra. This role involves managing customer relationship management activities within a dynamic and reputed organisation.
About the role
The employer is looking for a motivated and detail-oriented professional to fill the position of Executive – CRM based in Mumbai, Maharashtra. The successful candidate will be responsible for supporting and executing customer relationship management functions as part of a well-established team.
This role is suited to individuals with a strong understanding of CRM processes, excellent communication skills, and the ability to coordinate effectively across departments to ensure a high standard of customer engagement and satisfaction.
Key Responsibilities may include:
- Managing and maintaining customer relationship management operations
- Coordinating with internal teams to resolve customer queries and concerns
- Supporting the development and execution of CRM strategies
- Maintaining accurate records and generating reports related to customer interactions
Candidates who are proactive, organised, and passionate about delivering excellent customer experiences are encouraged to apply for this opportunity.