Customer & Technical Support Executive

The employer is looking for a motivated and skilled individual to join their team in Vijayawada East, Andhra Pradesh, in a Customer & Technical Support capacity. The successful candidate will serve as a key point of contact for customers, ensuring their concerns are addressed promptly and effectively.

The role combines customer-facing communication with technical problem-solving, requiring the candidate to diagnose issues, guide users through solutions, and maintain high standards of service quality.

• Respond to customer inquiries through appropriate support channels
• Provide technical assistance and troubleshoot product or service-related issues
• Maintain accurate records of customer interactions and resolutions
• Collaborate with internal teams to escalate and resolve complex issues

This is an excellent opportunity for candidates with a passion for customer service and a knack for technology, looking to build a career in a support-focused role in Vijayawada East.