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Customer Support Specialist
Posted 23d ago
IndiaOnsite Full-time Any experience Competitive
A Customer Support Specialist role is open in Kochi, Kerala. The position involves delivering responsive and effective support to customers on behalf of the employer.
About the role
The employer is seeking a Customer Support Specialist to join their team in Kochi, Kerala. This role is focused on providing high-quality assistance to customers and ensuring a positive experience at every interaction.
The successful candidate will be responsible for handling customer queries, resolving issues in a timely manner, and maintaining clear communication throughout the support process.
- Respond to customer inquiries through appropriate channels
- Troubleshoot and resolve issues efficiently
- Maintain accurate records of customer interactions
- Collaborate with internal teams to address escalated concerns
This is an opportunity for a motivated support professional to contribute to a customer-focused team environment in Kochi.