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Customer Support Specialist
Posted 23d ago
IndiaOnsite Full-time Any experience Competitive
An opportunity to join a dynamic team as a Customer Support Specialist based in Kochi, Kerala. The role focuses on delivering excellent customer service and resolving client queries effectively.
About the role
The employer is looking for a dedicated Customer Support Specialist to be based in Kochi, Kerala. This role is suited to individuals who are passionate about helping customers and providing timely, accurate assistance.
The successful candidate will be responsible for handling customer inquiries, resolving issues efficiently, and maintaining a high standard of service throughout every interaction.
- Respond to customer queries through appropriate support channels
- Identify and resolve customer concerns in a professional and timely manner
- Maintain accurate records of customer interactions and follow-ups
- Collaborate with internal teams to ensure customer satisfaction
This is a strong opportunity for candidates seeking a customer-facing role in a professional environment in Kochi, Kerala.