Customer Support Executive

PLN World Family is looking for a Customer Support Executive to join its team at the Pune Division, Maharashtra. The selected candidate will be responsible for addressing customer inquiries and ensuring a high standard of service delivery.

The role requires strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently. Candidates should be comfortable working in a fast-paced support environment and coordinating with internal teams as needed.

Key Responsibilities:

• Handle inbound and outbound customer interactions across available channels
• Resolve customer queries and complaints in a timely and professional manner
• Maintain accurate records of customer interactions and follow-ups
• Collaborate with relevant departments to ensure customer satisfaction

This is a full-time opportunity based in Pune, Maharashtra, suited to candidates who are motivated, detail-oriented, and committed to delivering a positive customer experience.