Customer Support Executive
A Customer Support Executive is sought to handle client interactions and deliver effective support solutions. This role is based in the Pune Division, Maharashtra.
About the role
The employer is looking for a motivated Customer Support Executive to join their team in Pune Division, Maharashtra. The selected candidate will be responsible for managing customer queries and ensuring a high standard of service delivery.
This role involves direct interaction with customers, addressing their concerns promptly, and maintaining positive relationships on behalf of the organisation. The ideal candidate should possess strong communication skills and a customer-first mindset.
- Handle inbound and outbound customer interactions professionally
- Resolve queries and escalate issues where necessary
- Maintain accurate records of customer interactions
- Collaborate with internal teams to ensure timely resolution
Candidates with a background in customer service or a related field and a demonstrated ability to work in a fast-paced environment are encouraged to apply.