Customer Support Executive
A customer-facing support role based in Pune, Maharashtra, focused on delivering responsive assistance and maintaining strong client relationships for a growing organisation.
About the role
The employer is hiring a Customer Support Executive to join their team in Pune, Maharashtra. This is a customer-facing position responsible for handling inquiries, resolving issues, and ensuring a positive experience for clients and end-users.
The successful candidate will serve as a primary point of contact for customers, addressing their concerns promptly and professionally while coordinating with internal teams to deliver timely resolutions.
- Respond to customer queries through appropriate communication channels
- Maintain accurate records of interactions and follow-ups
- Collaborate with relevant departments to resolve escalated issues
- Uphold service quality standards in every customer interaction
This opportunity is well-suited for individuals with strong communication skills, a customer-first mindset, and the ability to work effectively in a fast-paced environment in Pune.