Customer Support Executive
PLN World Family is looking for a Customer Support Executive based in Pune Division, Maharashtra. This role involves delivering effective customer assistance and maintaining high service standards.
About the role
PLN World Family is seeking a dedicated Customer Support Executive to join their team in Pune Division, Maharashtra. The ideal candidate will be responsible for handling customer queries and ensuring a positive experience at every interaction.
In this role, the selected candidate will serve as a primary point of contact for customers, addressing their concerns promptly and professionally. Strong communication skills and a customer-first mindset are essential to succeed in this position.
- Handle inbound and outbound customer interactions
- Resolve queries and complaints in a timely and effective manner
- Maintain accurate records of customer communications
- Collaborate with internal teams to ensure seamless service delivery
This is an opportunity to be part of a growing organisation where customer satisfaction is a core priority. Candidates with a passion for service excellence and a proactive approach are encouraged to apply.