Customer Support Executive
A customer-facing support role based in Pune, Maharashtra, focused on resolving client queries and delivering a positive service experience for customers of the organisation.
About the role
The organisation is looking for a motivated Customer Support Executive to join its team in Pune, Maharashtra. This is a customer-facing position that requires strong communication skills and a commitment to delivering high-quality service.
The successful candidate will be responsible for addressing customer queries, providing timely resolutions, and maintaining a professional standard of interaction across all support channels.
- Handle inbound and outbound customer interactions efficiently
- Resolve complaints and escalate issues where necessary
- Maintain accurate records of customer communications
- Collaborate with internal teams to ensure prompt query resolution
This role suits individuals who are proactive, detail-oriented, and passionate about customer satisfaction. Candidates with prior experience in a customer support or service environment are encouraged to apply.