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Customer Support Executive
Posted 1h ago
IndiaOnsite Full-time Any experience Competitive
Join the customer support team and help resolve queries, ensure customer satisfaction, and deliver a seamless experience for users across channels.
About the role
The employer is looking for dedicated individuals to join its Customer Support Team in Chennai, Tamil Nadu. The role involves engaging with customers to address their queries, resolve issues, and ensure a positive experience at every touchpoint.
Selected candidates will be responsible for handling inbound and outbound customer interactions, maintaining accurate records, and coordinating with internal teams to deliver timely resolutions.
- Respond to customer queries across communication channels
- Resolve complaints and escalate issues where necessary
- Maintain detailed logs of customer interactions
- Collaborate with cross-functional teams to improve service quality
This is an opportunity for motivated individuals with strong communication skills and a customer-first mindset to grow within a dynamic support environment.